Dear Sheila Chapman,
Thank you for acknowledging the six emails I sent
you on 23/07/2008, which were for the attention of the Complaints
Committee.
I am wondering if you have any news for
me?
I have had no further requests for information from
you - see red part below... please
let me know what ELSE the Committee needs from ME?
Would I be correct in thinking that we ALL waiting
for Nigel Long's response to Heads 4 and 5 of the complaint - neither
of which he has addressed? These answers are clearly required by your
complaints procedure as outlined in your letter to me of 18th June here and here
I feel sure the ALCD is keen to resolve this matter
as soon as possible. I look forward to hearing from you.
Yours sincerely,
Spenser Poultney
----- Original Message -----
Sent: Wednesday, July 23, 2008 7:57 PM
Subject: Re: Nigel Douglas Long - Complaint to the ALCD
Dear Sheila Chapman,
Thank you for your email.
I will forward you the information by email in
electronic format. This will save trees (unless you feel the need to print
the information) and, of course, the considerable cost (to me, the
innocent party) of copying and postage. It will also be faster.
I trust this will be acceptable? I do point out, however, that things will
be much clearer if your team simply reads from the cross-referenced URL's
which I have sent you. With even the CPR containing the words "make use of
technology" I would have thought that folks like the ALCD would be moving
forward... this is only 20th Century technology, after all... it makes life
easier.
Would you please note than with regard to "Head 2" (perhaps the most
serious) I have asked a question which I hope you will answer...
What else do you need from me? Name
it! I will either add it here or, if unsuitable, I will send you a copy by
private email. Your call! YOU say! I just know that you will bend
every effort to doing this properly.
We still need to know what Nigel Long saying about
"Head 5" of the complaint
- evidence for this only became available on 25th June 2008 - i.e. AFTER I had
raised the initial first 4 heads of complaint. This is of course ANOTHER
serious matter for you. In addition, Mr. Long has claimed that he doesn't
understand "Head 4" -
whilst I simply do not believe him, this has now been clarified and he will need
to reply.
I appreciate your deadline of 28th July and that
you are anxious to conclude this matter. However, given the new complaint
(Head 5) AND the inadequate reply from Mr. Long (on several heads), I do not
think that you can do your job properly in so short a time (unless, of course,
you simply intend to dismiss the matter rather than perform a proper
investigation - heaven forbid!).
May I respectfully remind you that I am a
lay-person. This matter is complex, there are MANY documents, some going
back over 5 years. It is not easy for me to tell WHAT you are likely to
need to carry out your investigation. Even if this were, say, an
"electronics problem" of similar complexity (my field) I would still expect some
dialogue between Parties before we had the problems properly defined and the
documentation-tree adequately specified and filled. I feel certain that
the ALCD will not wish to leave any stone unturned and I thank you for your
patience.
I be forwarding you several more emails with the
requested evidence attached. I will number them in the "subject"
field for ease of reference. Truthfully, I believe your Complaints
Committee will find it MUCH easier to simply read the copy from the
website. Why not try it?
Please let me know if you have any
difficulties. Please let me know if you need ANY further information on
ANY "heads". I look forward to hearing from you.
Yours sincerely
Spenser Poultney
----- Original Message -----
Sent: Tuesday, July 22, 2008 5:25
PM
Subject: RE: Nigel Douglas Long -
Complaint to the ALCD
Dear Sir, I have sent a copy
of your email to our complaints committee and they have asked me to
advise you that they are not prepared to gather evidence from websites.
You must send any documentation concerning your complaint in hard copy
format. As stated in our letter to you dated 17th July
2008 “any supporting evidence must be received by close of business on
28th July 2008”.
Yours
sincerely,
Sheila
Chapman
Administrative
Secretary
Church
Cottage
Church
Lane
Stuston,
Diss
Norfolk IP21
4AG
Tel: (01379)
741404
Fax: (01379)
742702
Registered
Office:
47 Church
Street
Great Baddow
Chelmsford
CM2 7JA
ALCD Limited - Registered No
0133072
ALCD (Training) Limited - Registered No
04158593